To us at Autumn Builders, there is nothing more important than what our customers think about the service they receive and the quality of our custom homes. We build each of our Cecil County, Maryland homes as if it were our own. We know that our responsibility does not end on closing day, and we make sure that each of our customers knows that we will always be ready to continue providing top-of-the-line service when needed. It's how we've always done business, as our customers will tell you:
"Laura and I wanted to send you a note of appreciation for helping to make our transition from New Jersey to Maryland easier. Both you and Doug have been great to work with. Eight months after moving in, we are more convinced than ever that we made the right choice in buying in Autumn Woods. I have and will continue to recommend you and Autumn Builders to my friends and associates that are relocating to APG."
- Lonnie and Laura
"We would like to express our sincere thanks for making the transition from New Jersey to Maryland so much easier than we thought it would be. Our new home is beautiful and the craftsmanship is the best we could have ever asked for. You have all been so helpful in the process of building a new home for us and answered our questions with such ease and efficiency. The area is so serene and beautiful and we feel thankful that we moved to Maryland. Everyone in Maryland has been so friendly it is such a pleasure living here. Thank You for everything!"
- Laura and Mike H.
"When I met Doug and spoke to him, I knew right away that we wanted Autumn Builders to build our house. They gave us keys as soon as the roof was up and the doors were on, so we could see how things were progressing, and the process was flawless from beginning to end, We never had a problem-they took care of everything, and still help us, even though we've been in our house for 12 years. You won't find another builder that cares as much, and we recommend them a lot."
"Dear Autumn Builders,
We are finally getting around to writing to you about how happy and completely satisfied we are that we chose you to build our house. As you know this was our second building experience, and what an absolute pleasure in comparison to the first. Since my father is in the construction business, it is such a relief to hear him rave about the high quality work he sees in our house instead of him spending his entire time visiting us pointing out the problems that he sees. And it is a relief to us not to have any problems! Not a day goes by without one of us saying how much we love our house. We truly appreciate all the "down to earth" advice you gave us regarding products, the house layout, and setting things up for future projects. Since the completion of our house, we have listened to the numerous complaints of friends and neighbors who neglected our urging for them to use Autumn Builders for their homes and all we keep thinking is "that would never have happened if you had listened to us and let Doug and Mike build your house." So we sit back and relax because we have no complaints, only praise, and we owe it all to you. Keep upi the excellent work and thank you again and again and again and again.
Maryanne and Rich S.
P.S. - How could I forget Steve? How patiently he reexplained things to me over and over until I truly understood. I hope you continue all working together - what a great trio! Thanks a million!"
"Dear Mr. Day,
On behalf of my wife and myself, I would like to thank you for the fine job your company did in building our house in Lake Forest Estates.
The attention to detail and prompt responses to our inquiries and concerns made dealing with you and your company a pleasure and we are well pleased with the house you built for us.
We thank you and wish you much continued success. Do not hesitate to use us as a reference.
Thank you so much for the beautiful house you built for us! It is truly our "Dream House". The craftsmanship and care that you put into our house is magnificent. You built it as if you were building it for yourself. We were pleases that the house was done in such a short time and that you kept everything either on or ahead of schedule. Your sub-contractors did excellent work, especially the electricians! It was amazing how you anticipated problems and corrected them before we even noticed. We couldn't have asked for a better builder. We will certainly recommend you to our friends! Please feel free to use us (and our home) as a reference!
Tom and Dianna G.
"Doug, Mike & Crew,
It has been more than four years since we bought our home, built by Autumn Builders. We couldn't be more pleased with the quality of your workmanship.
We have received many compliments on the design, quality, and overall appearance of your home. We have even had other builders in our home who have remarked about how well our home was built and that our house had many upgraded features than most other homes in the same price range. As the saying goes, "You get what you pay for." In our case, we got much more than we paid for when we chose our Autumn Builders home.
We often recommend you to our friends and we intend to have you build our future home. Please use us as a reference; we love to tell people what a great job you do and how you don't treat us like just customers... you treat us like friends.
Thanks so very much,
Ron & Debbie P.
"I contacted several builders in the area when searching for a contractor to build my first new home, and found Autumn Builders to have the best overall approach. They embraced my ideas on the project and coached me where I needed it-and were very accessible throughout. I liked the fact that they were clear on the plans, efficient at coordinating decisions, and kept right on the timeline. It was a wonderful experience for me, and I'm hoping to use them again for a future project."
Fair Hill, MD
I read somewhere that building a home was one of the 10 most stressful events in a person's life. This was not true for us. If anything, building a home with you and your sub-contractors was one of the most pleasant and stress-free things I have ever done. Your professional manner, and that of all of your sub-contractors, is a credit to the building profession.
We have been in our home now for several months and you still make yourself constantly available to answer my questions and concerns, even as you were while my house was being built. You have our strongest recommendation and may use us for reference at any time. Thank you for our new home. We are looking forward to many years here, thanks in no small part to Autumn Builders.
Yours Truly, Jamie D."
Thank you so much for the beautiful house that you built for us!! It is truly our "Dream House". The craftsmanship and care that you put into our house is magnificent. You built it as if you were building it for yourself. We were pleased that the house was done in such a short time and that you kept everything either on or ahead of schedule. Your sub-contractors did excellent work, especially the electricians!! It was amazing how you anticipated problems and corrected them before we even noticed. We couldn't have asked for a better builder. We will certainly recommend you to our friends! Please feel free to use us (and our home) as a reference!
Tom and Dianna G."
From our sub-contractors:
"Autumn Builders keeps very good communication with both homeowners and contractors. I like working with them because they go the extra mile and make sure everything is done right."
Dennis Reynolds Excavating
North East, MD
I just wanted to say thanks for finding my error and sending me a check for job #37. Your success reflects upon your honesty, and it's a pleasure working with you.